Why does Courtside display no games after I enter my correct Court ID and Setup ID?
If there are more than three days until the next scheduled game on the Court ID entered, then Courtside will display no games on your court. It will accept your Court ID and Setup ID.
The support article for this is available here
If it is more than three days from the competition, please utilise the Courtside DEMO to test your device successfully.
Does Courtside display / integrate with FIBA Organizer (VJBL/EDJBA)?
No, Courtside only integrates with FSP Manager and the future SportsTG Platform
Will Courtside still integrate with a Scoreboard or Digital Display (TV)?
Stadium Scoring will continue to be offered post-release of Courtside until an agreed time.
You can change over to Courtside on a court by court, that is 'Court 1' may utilise Courtside, whilst 'Court 2' may utilise Stadium Scoring.
Whilst the scoreboard integration will continue to be an unsupported solution it is anticipated that it would work with Courtside as it does with Stadium Scoring. However, this will be up to the scoreboard provider to test on release.
If you are interested in testing scoreboard integrations or digital display (TV) integrations please contact The Basketball Network
Is the change to player singlet number with Courtside permanent?
Yes, the player singlet number change is permanent and it will be updated in the database instantly.
Although it will not update across all of the association or tournament tablets instantly, you have to re-download your games to activate this feature.
Please see the support article here for further guidance.
Does the system Live Score?
No, not at this time.
Where do we find Referee Codes?
The same solution as Stadium Scoring - however, there will no longer be a generic referee code (ABC123) and individual codes should be used. This is important as the association needs an accurate reflection of who officiated the game. See here for more information on referee codes.
Does Courtside have the capacity to pull games from multiple leagues?
No, External Venue ID's have temporarily been removed from Courtside (as at 28/05/2020).
Yes, Courtside has the same capacity as Stadium Scoring. See External Venue IDs for more information.
Note: Whilst a referee has only one code across basketball they will need to be registered in both leagues in the current season as a match official to utilise their codes across leagues.
What is the maximum number of players that can appear on the team list to be selected in games?
There is no maximum to the number of players appearing on the team list for selection although only 12 members of the team can be selected for an individual game on Courtside (There is also a minimum of three players).
What features will be considered for Version 2 that are not currently available?
Our focus for version 2 is on integration with enhancements in the competition module, Live Scoring and Scoreboard Integration / Digital Display (TV).
What is the size of a normal game file?
A standard pre-game file is 3-5 kb and a standard completed game file is 6-10 kb.
How long are games results stored on a device?
Game results are stored for 10 days on a device, you will need to complete an online sync every 10 days.
Does a league have to have a Sin Bin rule to utilise Courtside?
Sin Bin is configurable by Competition and can be adjusted in the Competition setup.